The service includes:
a) Consultancy
• Perform audit, Audit Reporting and Audit Summary
• Follow up on NCR corrective action
• Consultancy on continual improvement of QMS
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• GMP / HACCP/ ISO 22000 Awareness as requested by company
b) Hygiene Inspection
• Hygiene Inspection Q1
• Hygiene Inspection Q2
• Hygiene Inspection Q3
• Hygiene Inspection Q4
• Document Audit
The service includes:
a) Supplier Audit
• Perform audit according to Food Safety Management System
with reporting
• FSMS Documentation audit
The service includes:
a) Consultancy
• Perform audit
• Follow up corrective action for NCR issued
• Audit summary (Audit Report & NCR Report)
The service includes:
a) Consultancy
• Plant layout assessment
• Consultation on set up of production line
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• Good Manufacturing Practice (GMP) Awareness
• Hazard Analysis Critical Control Point (HACCP) Awareness
• HACCP Verification and Internal Audit
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• Good Manufacturing Practice (GMP) Awareness
• Hazard Analysis Critical Control Point (HACCP) Awareness
• HACCP Verification and Internal Audit
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• ISO/TS 22002-1:2009 Awareness
• ISO 22000:2018 Awareness
• ISO 22000 Internal Audit
• Food Defense and Food Fraud Prevention
• Food Allergen Management
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• ISO/TS 22002-1:2009 Awareness
• FSSC 22000 Version 6.0 Awareness
• Food Allergen Management
• Food Safety and Quality Culture
• Food Loss and Waste
• Food Defense and Food Fraud Prevention
• FSSC 22000 Internal Audit
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
ISO 9001 Awareness Training at Francestle Confectioneries (M) Sdn. Bhd.
On 10 November 2025, Puan Amirah Emran from PHEIO Management Sdn. Bhd. successfully conducted an ISO 9001 Awareness Training at Francestle Confectioneries (M) Sdn. Bhd.
The program aimed to introduce employees to the fundamental principles of the ISO 9001:2015 Quality Management System (QMS) and to reinforce their understanding of compliance, consistency, and continual improvement.
The session covered key components of ISO 9001, including:
-Introduction to Quality Management System
-Context of the organization
-Leadership
-Support
-Planning
-Operation
-Performance Evaluation
-Improvements
These elements play a vital role in ensuring that quality standards are upheld throughout all operational processes and that every product consistently meets customer expectations.
Through this initiative, Francestle Confectioneries (M) Sdn. Bhd. strengthens its dedication to quality excellence by embedding a robust QMS culture across the organization.
The awareness program not only supports regulatory and standard compliance but also promotes accountability, operational efficiency, and continuous improvement — ultimately driving sustainable growth and enhancing customer trust and satisfaction.