For Lotus Desaru Beach & Resort, we carried out a specialized Food Safety Culture Audit aimed at measuring and enhancing food safety attitudes, behaviors, and practices across the organization.
This audit explored areas such as leadership involvement, communication effectiveness, employee commitment, and continuous improvement strategies. Through staff interviews, workplace observations, and culture assessment tools, we were able to identify strengths and areas for development. Our findings helped the resort take actionable steps towards building a more proactive and engaged food safety culture—essential for maintaining guest trust and satisfaction in the hospitality industry.
The service includes:
a) Consultancy
• Perform audit, Audit Reporting and Audit Summary
• Follow up on NCR corrective action
• Consultancy on continual improvement of QMS
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• GMP / HACCP/ ISO 22000 Awareness as requested by company
b) Hygiene Inspection
• Hygiene Inspection Q1
• Hygiene Inspection Q2
• Hygiene Inspection Q3
• Hygiene Inspection Q4
• Document Audit
The service includes:
a) Supplier Audit
• Perform audit according to Food Safety Management System
with reporting
• FSMS Documentation audit
The service includes:
a) Consultancy
• Perform audit
• Follow up corrective action for NCR issued
• Audit summary (Audit Report & NCR Report)
The service includes:
a) Consultancy
• Plant layout assessment
• Consultation on set up of production line
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• Good Manufacturing Practice (GMP) Awareness
• Hazard Analysis Critical Control Point (HACCP) Awareness
• HACCP Verification and Internal Audit
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• Good Manufacturing Practice (GMP) Awareness
• Hazard Analysis Critical Control Point (HACCP) Awareness
• HACCP Verification and Internal Audit
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• ISO/TS 22002-1:2009 Awareness
• ISO 22000:2018 Awareness
• ISO 22000 Internal Audit
• Food Defense and Food Fraud Prevention
• Food Allergen Management
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
The service includes:
a) In-House Training – max 25 pax for HRDC claim
• ISO/TS 22002-1:2009 Awareness
• FSSC 22000 Version 6.0 Awareness
• Food Allergen Management
• Food Safety and Quality Culture
• Food Loss and Waste
• Food Defense and Food Fraud Prevention
• FSSC 22000 Internal Audit
b) Consultancy
• Gap Analysis / Pre-Assessment
• Consultation on Development of Company’s Food Safety Documentation
• Implementation support
• Pre-Compliance Assessment
